Account Deletion Policy

SPM Convent School
Website: https://spmconventschool.com

At SPM Convent School, we respect the privacy and rights of our users. This Account Deletion Policy explains how students, parents, and staff can request the deletion of their account and associated personal data from our website and mobile application. This policy is prepared in accordance with Google Play Store requirements.

1. Who Can Request Account Deletion

Students (through their parents or guardians).
Parents or legal guardians.
Teachers and staff members.
Any registered user of the SPM Convent School website or mobile app.

2. How to Request Account Deletion

Users can request account deletion by sending an email from their registered email address with the subject line "Account Deletion Request" to:

???? Email: info@spmconventschool.com

Please include the following details in your email:

Full Name
Registered Mobile Number
Registered Email Address
Student ID / Admission Number (if applicable)
Reason for account deletion (optional)

3. Verification Process

For security reasons, we may verify your identity before processing the deletion request. This helps prevent unauthorized deletion of accounts.

4. Data That Will Be Deleted

User account credentials (username, login access).
Personal profile information.
Contact details associated with the account.
Application usage data related to the account.

5. Data That May Be Retained

Some data may be retained for legal, academic, or administrative purposes, including:

Student academic records required by education authorities.
Financial and fee-related records.
Data required to comply with legal obligations.

6. Time Required for Deletion

Account deletion requests are processed within 7 to 14 working days after successful verification. Once deleted, the account cannot be recovered.

7. Impact of Account Deletion

After account deletion:

You will no longer be able to access the app or website account.
All personal data linked to the account will be removed, except retained records.
You may need to re-register if you wish to use the services again.

8. Changes to This Policy

SPM Convent School may update this Account Deletion Policy from time to time. Any changes will be reflected on this page.

9. Contact Us

For any questions or assistance regarding account deletion, please contact us:

SPM Convent School
Website: https://spmconventschool.com
Email: info@spmconventschool.com